Shipping

At Agrigiacobbe, we are committed to delivering your orders as quickly and securely as possible. Below you will find all information regarding shipments, costs, and delivery management.

1. Shipments in Italy

Shipping Costs

Shipping costs are not included in the product price, unless otherwise stated. The amount will be calculated automatically and clearly displayed at checkout before payment.

Delivery Times

Delivery times are generally between 3–5 working days. The indicated times are purely estimated and do not constitute a contractual guarantee; any variations may depend on order volume, product availability, time of year, destination, courier activity, or other logistical circumstances beyond Agrigiacobbe's control.

Order Tracking

Once the package is shipped, you will receive an email containing tracking information to monitor the shipment status.

2. Shipments within the European Union

We also ship to European Union countries, under the following conditions.

Shipping Costs

Rates vary based on the destination country and are automatically calculated at checkout.

Delivery Times

Delivery times may vary depending on the geographical destination area and will be indicated during the purchase process, where available. Again, the indicated times are purely estimated and may be subject to variations due to logistical or operational circumstances.

Geographical Limitations

We do not ship to all countries. If your country is not selectable at checkout, it means that it is not currently covered by the service.

Extra-EU Shipments

We currently do not ship outside the European Union.

3. Delivery Management and Storage

The customer is responsible for correctly filling in the shipping address and for monitoring delivery via the provided tracking link.

Package Storage

If the shipment is placed in storage (e.g., due to failed delivery, incomplete address, or recipient's absence), it will be the customer's responsibility to follow the courier's instructions and arrange for package collection according to the indicated procedures.

Failure to Collect

Should the package not be collected within the time limit set by the courier and be returned to the sender, any additional costs for a new shipment will be borne by the customer.

4. Delays and Responsibilities

Although we do our best to meet the indicated timelines, to the maximum extent permitted by applicable law, Agrigiacobbe cannot be held responsible for delays due to couriers, logistical checks, force majeure events, or other circumstances beyond its control.

5. Assistance

For information regarding the shipment of your order or for any other questions, you can contact us at the following email address:

agrigiacobbe@gmail.com

Need assistance?

Our team is available for any questions regarding your order or shipment.

You can contact us via: